Return Policy

We hope you will love your ALIDA designs order, but if for any reason you would like to return your item(s), it can be returned within 14 days starting from the day you received it. Please note that the provided items are not worn and are in original condition.

1) If you would like to return your item(s), please contact us to authorize your return. You can contact us by email on Please quote your order number and reason for return.

2) Goods should be returned unworn and packaged as per the original order with all the tags in place, folden and wrapped in the original silk paper and inside the original unmarked gift box.

3) All items should be returned in the original cardboard outer carton which protects the gift box. If you do not have the original cardboard, you can use an alternative cardboard that protects the gift box.

4) Please note that returns are at your own charge and insurances at your own responsibility.

5) Any international customs duties and taxes paid at checkout or on receipt of goods are not refundable and you will be refunded the product cost only.

6) Please note that refunds can only be made to the card originally used to pay for the order, and may take up to 30 days to appear in your account.